1. General Provisions
The current version of the Offer is located at:
https://rdrop.ru/;
In case of disagreement with the offer, the potential Buyer can refuse to accept the offer in any form;
Full or partial payment for the Service by the Buyer is considered as an acceptance of the offer and agreement with its terms. Acceptance of the offer is considered to be the conclusion of the Agreement on the terms and conditions set in the offer;
This Agreement and its appendices are official documents of the Seller and an integral part of the offer;
The Buyer undertakes to familiarize himself with the current version of the Agreement and its annexes independently ;
For any questions that arise, the Buyer has the right to contact the Seller's Support Service at:
infordrop123@gmail.com2. Terms and definitions
Buyer - an Internet user who has accepted the terms of the Offer;
Seller - Sole Trader Timoshenko Darya Gennadievna
Website - an information resource on the Internet, owned by the Seller and administered by the Seller, located at:
https://rdrop.ru/;
Goods - an object available for Order by the Buyer, the description of which is posted for review on the Website:
https://rdrop.ru/;
Order - a completed request of the Buyer for the purchase of the Goods or Goods selected by the Buyer on the Site:
https://rdrop.ru/.
3. Subject of the contract
The Seller undertakes to transfer the Goods in accordance with the current price list published at the Seller's Website, and the Buyer undertakes to pay and accept the Goods in accordance with the terms of this offer.
4. Placing an order
The order of the Goods is carried out by the Buyer through the Website;
Before placing an Order, the Buyer undertakes to familiarize with the main consumer properties of the Goods (including size, color, materials), and the cost of the Goods. The specified information is located in the sale advertisement of the Goods;
If the Buyer has questions regarding the properties and characteristics of the Goods, before placing the Order, the Buyer must seek an advice from the Seller via the contacts indicated on the Website;
Ordering is carried out by filling out the form specifying the parameters of the Order:
4.4.1. Full name of the Buyer;
4.4.2. Buyer's email address;
4.4.3.Contact phone number of the Buyer;
4.4.4 Delivery address;
4.4.5. Option of receiving the Order;
4.4.6. Other data.
5. All fields of the Order form are required to be filled in by the Buyer;
6. After filling out the Order form, the Buyer pays for the Goods.
5. Product characteristics
The Goods are presented at the Platform by placing advertisements for the Goods, a brief description of the characteristics of the Goods;
All information and characteristics of the Goods presented on the Platform are for reference only and may not fully convey information about the properties and characteristics of the Goods, including color, size and shape.
6. Price of the Goods
The price for each item of the Goods is indicated at the Website in the description of the Goods;
When paying the cost of the Goods, the Buyer unconditionally agrees with the cost of the Goods and the terms of the Agreement;
Tariffs for the provision of services for the Delivery of the Goods are posted at the Website and are not included in the price of the Goods. The cost of Delivery is paid by the Buyer separately and is non-refundable in case of return (exchange) of the Goods, except as expressly provided for by the current legislation of the Russian Federation;
The price of the Goods indicated at the Website can be changed by the Seller unilaterally, while the price of the Goods ordered and paid by the Buyer is not subject to change.
7. Payment for Goods
The Buyer pays for the Goods in the ways available for paying for the Goods indicated at the website after filling out the form when placing the Order;
Payment for the Goods is made by a prepayment in the amount of 100%;
In case of a non-cash form of payment, the Buyer's obligation to pay for the Goods is considered fulfilled from the moment the funds are credited to the Seller's settlement account;
Delivery (delivery) of the Goods to the Buyer is carried out after receipt of payment in full;
The Buyer pays the commissions (fees) charged by credit institutions (payment systems) when making a payment at Buyer’s own expense.
8. Self-pickup of the Goods
In case of an independent export of the Goods, the Buyer (Recipient) picks up the Goods Mon - Fri from 11:00 AM to 6:00 PM at the following address: 111024, Moscow, Aviamotornaya, 12.
12th floor.;
When self-pickup of the Goods, the Buyer (Recipient) must agree on the date and time of self-pickup with the Seller;
The Buyer is obliged to pick up the Goods from the pickup point within 10 days from the moment the Goods arrive at the pickup point;
When accepting the Goods, the Buyer (Recipient), in the presence of the person who transferred the Goods, is obliged to inspect the Goods for its presence, completeness and integrity. In case of any damage to the packaging and other defects, the Buyer (Recipient) is obliged to make notes in the relevant acts of Goods transfering. Otherwise, subsequent claims for incompleteness or damage to the Goods by the Seller will not be accepted;
When accepting the Goods, the Buyer (Recipient) confirms with his signature in the act of acceptance of the Goods that he has no claims to the appearance, name, quantity and completeness of the Goods, and is also familiar with the procedure and terms for the return (exchange) of the Goods;
Ownership and the risk of accidental loss or damage to the Goods shall pass to the Buyer from the moment the Goods are transferred to the Buyer or Recipient.
9. Delivery of the Goods
Delivery of the Goods to the Buyer is carried out by one of the options indicated at the Website;
Delivery of the Goods to the Buyer is carried out to the point of issue or to the address specified by the Buyer when placing the Order;
Delivery is carried out by a transport (courier) company at the choice of the Seller;
The terms, cost and time of delivery of the Goods to the Buyer's address depend on the method of shipment and on the distance, and are determined in accordance with the rules of the courier company. Estimated delivery time of the goods is specified when placing the Order.
10. An acceptance of Goods
10.1. Upon Delivery, the Goods are handed over to the Buyer or Recipient. The transport (courier) company’s representative is not obliged to check the Recipient's authority to receive the Goods if the Recipient is located at the Delivery address;
10.2. The Buyer undertakes to ensure proper acceptance of the Goods. Upon acceptance of the Goods, the Buyer (Recipient) is obliged to inspect the Goods for its presence, completeness, completeness and integrity in the presence of the person who delivered it. In case of a damage to the packaging and other defects, the Buyer (Recipient) is obliged to make notes in the relevant waybills of the representative of the transport (courier) company. Otherwise, subsequent claims for incompleteness or damage to the Goods by the Seller will not be accepted;
10.3. When accepting the Goods, the Buyer (Recipient) confirms with its signature in the act of acceptance of the Goods that he has no claims to the appearance, name, quantity and completeness of the Goods, and is also familiar with the rules for the return (exchange) of the Goods;
10.4. The right of ownership and the risk of accidental loss or damage to the Goods passes to the Buyer from the moment the Goods are transferred to the Buyer or Recipient;
10.5. The order is considered delivered at the moment of its transfer to the Buyer. By signing in the courier's document, the Buyer confirms the execution of the Order.
11. Return and exchange of good quality Goods
11.1. The Buyer has the right to refuse the good quality Goods in case that it did not fit for some reason, at any time before its transfer, as well as after the transfer, within 7 (seven) days, not counting the day of its purchase;
11.2. Goods established by Decree of the Government of the Russian Federation of December 31, 2020 N 2463 “On approval of the Rules for the sale of goods under a retail sale and purchase agreement, a list of durable goods that are not subjects to the consumer’s requirement to provide them with goods free of charge that have the same basic consumer properties, for the period of repair or replacement of such goods, and a list of non-food products of good quality that are not subject to exchange, as well as on amendments to certain acts of the Government of the Russian Federation”;
11.3. In order to return the Goods, it is necessary that the Goods were not in use, their consumer properties, presentation, packaging, seals, labels, as well as a sales or cash receipt, documentation for the Goods were preserved;
11.4. If traces of the usage of the Goods are found, the Seller reserves the right to refuse to return the money paid by the Buyer for the goods;
11.5. In order to return or exchange the Goods, the Buyer sends the Seller an application to info@thelstudios.ru. The application shall indicate the full name of the Buyer, details of the bank account or bank card for the return of funds, which Product was purchased, the reasons for the refusal of the Product, contact details that match those specified when ordering the Product. A copy of the Buyer's passport is attached to the application;
11.6. In case of return of the Goods by the Buyer, the refund is made within 10 (ten) working days from the date of receipt of the application by the Seller;
11.7. If the Buyer decides to exchange the Goods, the terms and conditions of the exchange are negotiated by the Parties through the channels established by the Agreement
11.8. Within 8 (eight) days from the date of sending the application for the exchange or return of the Goods, the Buyer is obliged to return the exchanged or returned Goods to the Seller. The goods can be returned by mail or by hand to the following address: 111024, Moscow, Aviamotornaya, 12.
12th floor. If the Goods are sent by post, the Buyer undertakes to provide the Seller with information to track the postal item;
11.9. In the event that the Buyer fails to fulfill the obligations stipulated by clause 11.7 of the Offer, the Seller has the right to suspend the return of funds established by clause 11.5 of the Offer (Article 328 of the Civil Code of the Russian Federation);
11.10. In case the Buyer refuses the Goods or exchanges the Goods of good quality, the costs of delivery and return of the Goods are at the expense of the Buyer.
12. Return and exchange of Goods of inadequate quality
12.1. Damaged, defective Goods are meant under the definition “Goods of inadequate quality”
12.2. In the event of receiving Goods of inadequate quality, the Buyer has the right:
12.2.1. To demand the replacement of such Goods with goods of good quality;
12.2.2. To demand a commensurate reduction in the purchase price;
12.2.3. To refuse the purchased Goods and demand a refund of the amount of money paid for the goods.
12.3. In order to return or exchange the Goods, the Buyer sends the Seller an application for
infordrop123@gmail.com.
The application shall indicate the full name of the Buyer, details of the bank account or bank card for the return of funds, which Product was purchased, the reasons for the refusal of the Product, contact details that match those specified when ordering the Product. A copy of the Buyer's passport is attached to the application;
12.4. A photograph of the Goods of inadequate quality is attached to the application. The photograph must clearly show the defects of the Goods;
12.5. Within 5 (five) working days from the date of receipt of the application, the Seller considers the application and contacts the Buyer to clarify the procedure for transferring the goods to the Seller or refunding the funds in full or in part, or sends the Buyer a letter of refusal to satisfy the Buyer's requirements, in the event that if the Seller establishes unreasonable requirements of the Buyer;
12.6. In case of return of the Goods by the Buyer, the refund is made within 10 (ten) working days from the date of receipt of the application by the Seller;
12.7. If the Buyer decides to exchange the Goods, the terms and conditions of the exchange are negotiated by the Parties through the communication channels established by the Agreement;
12.8. Within 8 (eight) days from the date of sending the application for the exchange or return of the Goods, the Buyer is obliged to return the exchanged or returned Goods to the Seller. The goods can be returned by mail or by hand to the following address: 111024, Moscow, Aviamotornaya, 12.
12th floor. If the Goods are sent by post, the Buyer undertakes to provide the Seller with information to track the postal item;
12.9. In the event that the Buyer fails to fulfill the obligations stipulated by clause 12.8 of the Offer, the Seller has the right to suspend the return of funds established by clause 12.6 of the Offer (Article 328 of the Civil Code of the Russian Federation);
12.10. In the event that the Buyer refuses the Goods or exchanges the Goods of inadequate quality, the costs of delivery and return of the Goods are at the expense of the Seller.
13. Liability of the parties
13.1. The Parties shall be liable for non-performance or improper performance of the Agreement in the manner prescribed by the Agreement and the current legislation of the Russian Federation;
13.2. The Seller is not responsible for the Delivery of the Order if the Buyer specified an incorrect Delivery address;
13.3. The Seller is not responsible if the Buyer's expectations about the consumer properties of the Goods were not justified;
13.4. The Seller is not liable for damage caused to the Buyer due to improper use of the goods;
13.5. The Buyer bears full responsibility for the provision of incorrect (irrelevant, inaccurate) information, which resulted in the impossibility of the Seller to properly fulfill its obligations to the Buyer.
14. Dispute Resolution
14.1. All disputes related to the conclusion, interpretation, execution and termination of the Agreement will be resolved by the Parties through negotiations;
14.2. If it is impossible to resolve disagreements in a claim procedure, the dispute is referred to the court at the location of the Seller, unless otherwise provided by the current legislation of the Russian Federation.
14. Dispute Resolution
14.1. All disputes related to the conclusion, interpretation, execution and termination of the Agreement will be resolved by the Parties through negotiations;
14.2. If it is impossible to resolve disagreements in a claim procedure, the dispute is referred to the court at the location of the Seller, unless otherwise provided by the current legislation of the Russian Federation.
15. Acts of force majeure
15.1. The Parties are released from liability for partial or complete failure to fulfill obligations under the Agreement, if this failure is the result of force majeure circumstances (force majeure), that is, extraordinary and unavoidable circumstances under the given conditions that the Parties could neither foresee nor prevent by reasonable actions ;
15.2. Such circumstances include: fire, flood, earthquake, epidemics, epizootics, landslides, mudflows and other natural disasters, landslides, collapses, explosions, man-made disasters, wars, hostilities, acts of terrorism, riots, sabotage, and other circumstances beyond the reasonable control of either Party.
16. Duration of the contract
16.1. The Agreement comes into force from the date of conclusion and is valid until the fulfillment of obligations by the Parties.
17. Personal data and its use
17.1. Acceptance of the terms of the offer means that the Buyer gives his consent to the Seller for the processing of Buyer’s personal data provided during account registration: first name, last name; email address; contact number; accounts in messaging programs and social networks; mailing address;
17.2. Processing of personal data means recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
17.3. The processing of personal data is carried out in order to:
17.3.1. fulfillment of obligations that have arisen or may arise from the Seller in the course of the execution of the Agreement concluded on the terms of the Offer, including for the implementation by the Seller and / or his authorized representatives of contacts with the Buyer;
17.3.1. ensuring the possibility of communication between the Seller's support service and the Buyer in the process of fulfilling contractual obligations;
17.3.2. improving the Website, services;
17.3.3. fulfillment of marketing tasks;
17.3.4. carrying out advertising and information mailing.
17.4. The Buyer may at any time withdraw consent to the processing of personal data by sending the Seller a relevant notice at:
infordrop123@gmail.com;
17.5. The processing of personal data is carried out by the Seller in accordance with the Privacy Policy posted at the Website at: https://rdrop.ru
18. Interaction between the parties
18.1. The parties have agreed that the proper way to exchange information and documents is to transfer it by sending messages by email, phone number, WhatsApp, Viber, Telegram messengers. The email address of the Seller specified in the Offer and the email address, phone number that the Buyer indicated at the time of acceptance of the Offer in the appropriate forms are agreed upon;
18.2. All notices, legally significant messages should be reported to the Seller at:
infordrop123@gmail.com;
18.3. The Parties acknowledge proper coordination of all issues in connection with the execution of the Agreement concluded on the terms of the offer, including sending letters, requests, notifications and other messages by email or other electronic means of communication. In the absence of evidence of falsification, such correspondence is recognized as legally significant;
18.4. To exchange documents and messages by email or other electronic means of communication, the Buyer must use the email specified when placing an order at the Website;
18.5. The Parties undertake to inform each other about all cases of hacking or other unauthorized access to their electronic mailboxes. In the absence of such notification, the performance made by the party to the Agreement concluded on the terms of the offer, taking into account the information available to it, is recognized as appropriate.
19. Final provisions
19.1. The Offer is posted by the Seller at the Website at:
https://rdrop.ru;
19.2. The Seller has the right to supplement and change the offer at any time without prior and/or subsequent notice to the Buyer. The new conditions come into force from the moment of publication at the Website and do not apply to the Goods paid for by the time of publication. To avoid misunderstandings, we recommend that you read the offer before accepting it;
19.3. All information materials presented at the Website: https://rdrop.ru are for reference only and cannot fully convey information about certain properties and characteristics of the Goods;
19.4. If the Buyer has any questions regarding the Goods, before placing the Order, he must seek advice from the Seller;
19.5. If the Buyer provides erroneous data on the delivery address and (or) phone number of the Buyer, the Buyer bears the risk of not receiving the goods. The Buyer has the right to notify the Seller of the correct data of the delivery address and (or) phone number. In this case, the delivery time of the goods is increased by the number of days during which the Seller had erroneous data on the delivery address and (or) the Buyer's contact number. The buyer bears the costs of shipping the goods.
20. Details of the Seller
SOLE TRADER TYMOSHENKO DARIA GENNADIEVNA
Legal address: Russian Federation, 119618, Moscow region, Moscow, Borovskoe sh., 2/2
apt. 277
Actual and postal address: Russian Federation, 119618, Moscow region, Moscow, Borovskoe sh., 2/2
apt. 277
Email address:
infordrop123@gmail.comTaxpayer Identification Number 231299574904
Primary State Registration Number 320237500307760
Bank details:
checking account: 40802810200001683465
in JSC "TINKOFF BANK"
Correspondent account: 30101810145250000974
Bank Identifier Code: 044525974